Informativa sui rimborsi

Right of Withdrawal

As a consumer in the European Union, you have the right to withdraw from your purchase without providing any reason within 14 days of the day you receive your order (the "withdrawal period").

To exercise your right of withdrawal, you must inform us of your decision before the withdrawal period expires. You can do so by contacting us at info@comelylight.com with your name, order number, and a clear statement of your intention to withdraw.

You must return the goods to us without undue delay and no later than 14 days after notifying us of your withdrawal. The direct cost of returning the goods is your responsibility, unless the item was received in a faulty or incorrect condition.

Products must be returned in their original condition and packaging, unused and undamaged. We reserve the right to deduct from the refund an amount corresponding to any diminished value of the goods resulting from handling beyond what is necessary to assess the nature and functioning of the product.

We will process your refund to your original payment method within 14 days of receiving the returned goods (or of receiving proof that the goods have been returned, if earlier). We may withhold the refund until we have received the goods back.